The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can change settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC pro like Wallpe Heating & Cooling. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough electricity, Nest says you could encounter some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on rapidly in a short period of time.

You might think something is wrong with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat specialist such as one from Wallpe Heating & Cooling can assist you. We can determine the malfunction and put in a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to check temperatures while you’re away from home. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling experts at Wallpe Heating & Cooling can take care of the issue quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, reach out to us at 812-663-7252 to set up your appointment right away.