No important decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to secure a contractor that will listen to you and make sure they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The professionals at Wallpe Heating & Cooling have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to furnish you with a list of recent customers that can authenticate the quality of their work. From there you can call and find out about their recent HVAC projects, if they are happy with the results and if they would work with the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
An additional option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Almost every state requires licensure for HVAC contractors. This helps protect consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues.
When to ask these questions?
The best time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s operating properly and get your yearly maintenance scheduled to keep it running properly.
Building a relationship based on trust and experience is important to us at Wallpe Heating & Cooling in Greensburg. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 812-663-7252 or set up an appointment with us using our online scheduler.