Your heat pump is an essential part of your home because it delivers year-round comfort. But, like any home comfort system, it’s likely to encounter some problems once in a while.

Let’s go over these issues and how much they might cost to fix, so you’ll have some idea before you call an HVAC technician. Some of the most likely heat pump repair problems include:

  • Heat pump won’t turn on
  • Heat pump won’t turn off
  • Heat pump won’t defrost
  • Heat pump won’t cool
  • Heat pump won’t turn on after changing thermostat
  • Heat pump won’t heat

1. Heat Pump Won’t Turn On

There are lots of reasons why your heat pump won’t turn on, so we suggest checking all of them. Sometimes they are as simple as restoring a thermostat setting or replacing your air filter.

Here’s what to check:

  • Is your thermostat on the correct setting? If you want air conditioning, make sure it’s set to “cool,” “auto” and that your setting is lower than the room temperature. If you want heating, it should be set to “heat,” “auto” and your setting should be greater than the current temperature. If you have a programmable thermostat, put in new the batteries if the screen looks jumbled or blank.
  • Has the circuit breaker been tripped? Your heat pump won’t be able to run if it lacks power. Reset the appropriate breaker if it’s facing the outside of the electrical panel.
  • Is the air filter blocked? A dirty air filter is difficult for your heat pump. If you can’t see light through it, it’s time to get a new one.

If these steps don’t fix the problem, you’ll need to call a heating and cooling company like Wallpe Heating & Cooling.

Estimated Repair Cost

This problem can be complex, so how much it costs to correct it will depend on what’s wrong.

2. Heat Pump Won’t Turn Off

If it’s extremely hot or cold outside, your heat pump may need to run longer than normal to achieve your desired temperature.

If the weather is typical, check that your thermostat is set properly and operating normally. If the fan setting is at “on,” the blower motor on your air handler will go 24/7. So, it’ll sound like your heat pump is running all the time. Constantly running the blower can keep humidity levels in check, but it’ll also increase your electrical bills.

If your thermostat is set properly, there are several other issues that could be causing your heat pump to run all the time. They include:

  • A new thermostat that isn’t appropriate for your heat pump.
  • A malfunctioning compressor contactor, which controls the flow of electricity.
  • Leaky ductwork.

Estimated Repair Cost

This can be related to a few issues, so your heat pump repair cost will depend on the problem and how elaborate it is.

3. Heat Pump Won’t Defrost

Every now and then during cold weather, your heat pump will briefly go into cooling mode. This will dissolve light frost and ice that normally builds up on the coils. A heat pump that becomes totally frozen may struggle to heat your home or shut down altogether.

Here are a few reasons why this might be taking place:

  • Your heat pump doesn’t have enough airflow because it’s obstructed by snow, bushes or yard waste.
  • Your gutters are leaking water on top of your heat pump, producing an icy buildup.
  • A part is malfunctioning, which may consist of the reversing valve, relays, controls or sensors.
  • The outdoor fan motor is damaged, dying or dead.
  • Your heat pump has a refrigerant leak. This is possible if you’re hearing bubbling or hissing sounds. Or if you find a sweet, formaldehyde-like odor near the outdoor unit.

Estimated Repair Cost

Like we talked about before, there are a lot of reasons why your heat pump won’t defrost. But here are a number estimated costs for some of these issues. Keep in mind your cost may vary based on your heat pump brand, model and the extent of the problem.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being produced.

4. Heat Pump Won’t Cool

Just like a heat pump that won’t turn on, a heat pump that won’t cool can be connected to many issues. We suggest checking for:

  • Right thermostat settings
  • Tripped circuit breakers
  • A dirty air filter
  • Ice on your heat pump

If there’s nothing awry with your thermostat, circuit breakers or air filter, you’ll need help from an HVAC technician to identify a problem with your ductwork or an iced-over heat pump. Like we discussed earlier, a heat pump that won’t defrost might have an issue with its reversing valve, outdoor fan motor or a refrigerant leak.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the severity of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being produced.
  • Seal leaky ductwork: Depends on house size.

5. Heat Pump Won’t Turn on After Changing Thermostat

If your heat pump won’t turn on after changing the thermostat, the problem is probably linked to your new thermostat. While you can use just about any thermostat with a furnace, the same isn’t accurate for heat pumps, especially if you need backup or emergency heating.

You can test your new thermostat by switching the fan mode to “on.” If you don’t hear the blower motor running in your air handler, there’s probably a problem with the thermostat.

A couple other typical thermostat problems include:

  • Wiring was done incorrectly.
  • Thermostat isn’t interacting with heat pump.
  • Thermostat is in emergency heat mode, which involves a reset.

It’s recommended to have a heating and cooling professional recommend a thermostat and expertly install it. That way, you’ll avoid any compatibility or wiring issues.

Estimated Repair Costs

The cost of professional thermostat installation depends considerably on what type of thermostat you want. While programmable thermostats are cheaper, they lack the sophisticated features and convenience of a smart thermostat.

6. Heat Pump Won’t Heat

A heat pump that won’t heat is connected to similar problems with a heat pump that won’t cool. We suggest checking for:

  • Appropriate thermostat settings
  • Tripped circuit breakers
  • A dirty air filter
  • Ice on your heat pump

An icy heat pump or leaky ductwork will require the help of an HVAC technician. Ductwork is difficult to reach since it’s placed behind walls and numerous issues can cause your heat pump to ice over.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the magnitude of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is pricier since it’s no longer being made.
  • Seal leaky ductwork: Depends on house size.

Fix Your Heat Pump Problems Quickly and Affordably with Our Help

Dealing with a malfunctioning heat pump can be frustrating, but not when you call Wallpe Heating & Cooling. Our pros have been delivering the quality, affordable heat pump repair Greensburg homeowners have relied on since {year}. Contact us at 812-663-7252 to secure your free estimate now.

Average repair costs are sourced from Fixr, which compiles estimates based on nationwide averages.